PIN Change Process for Your Digital Banking Users

12/9/2020
Clients can change debit card PIN.
 
1.   From the Manage Cards tab, select the card to edit and select Change PIN.
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2.   The Change Card PIN window will display. Enter a new 4-digit numeric PIN, then re-enter the PIN in the designated boxes.
3.   When a valid PIN is entered, the Change PIN button will turn green. Select this button to apply the new PIN.

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Card PIN Change Alert Process for Your Digital Banking Users
In addition to the email notification, users can also set up a security alert that will notify them each time a PIN Change occurs on their account.

1.   Select Security from the New Alert window.
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2.   Select Card PIN Change from Alert Types.

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3. Select the method and device/email address.

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4. Select Create.
5. A notification will be sent via the method selected any time the PIN is changed on the
card.