Investing in Downtown, Operating in Downtown, Believing in Downtown

THE PADUCAH BANK AND TRUST COMPANY announced plans last summer to invest $1.25 million in an expansion project that would include the acquisition and renovation of two properties on Jefferson Street.


That plan became a reality earlier this year as the bank officially opened its new H. E. Katterjohn Operations Center.

Due to the bank’s continued growth, CEO Joe Framptom said, “We needed to relocate and enlarge our deposit and loan operations departments, phone center, data processing and IT department. This expansion freed up much-needed space in our main office for the expansion of other customer service areas, and the move into this new building will give our operations departments a new home for more efficient financial accounting and processing functions.”

“We could place our Operations Center anywhere in the county,” Framptom added, “but we are committed to the growth of our downtown neighborhood as an economic element in our city’s continuing business development.”

Now that the bank’s operations departments are relocated, plans to renovate the second floor of the bank’s main office are in the final design phase with work slated to begin in the second quarter of 2007. The trust, private banking and investment services areas will be relocated to the renovated space.

In addition to the downtown renovations, Paducah Bank completed a renovation project at its Lone Oak Banking Center in 2006. Paducah Bank President Wally Bateman said growth in the Lone Oak neighborhood led the bank to retool their existing space. The community room was turned into customer service meeting rooms and a concierge desk was added. The bank also introduced a new high-powered multifaceted 24-hour ATM.

“It is really a full functioning 24-hour bank,” said Information Technology Director Bill Clayton. “You can withdraw funds and you can also deposit checks and cash. And the best part about this ATM is that you receive an imaged receipt validating your deposit.” The ATM will also accept multiple cash transactions and dispense four bill denominations.

Work is also underway at the Reidland Banking Center to double the space at that location. It will feature four new offices adding customer privacy, a new conference room, an expanded lobby, and the conversion of a traditional teller line to what is being termed dialogue stations providing high-tech access to financial information.


“Our growth is only possible because of the many meaningful relationships we have built with our friends and neighbors over the years,” Framptom added. “The citizens of our community have turned to us for their financial needs, and we want to continue to provide them with the very best financial services available anywhere. To us, that means an investment in our physical ability to efficiently handle the bank’s back-office operations and our commitment to provide customer service that goes beyond expectations.”

Bateman said, “We believe when we invest in providing a quality work environment for our employee-owners that their happiness translates into great customer service.”

Last year Paducah Bank was named the #1 Best Place to Work among medium-sized companies in Kentucky by the Kentucky Chamber of Commerce and the Kentucky Society for Human Resource Management.

Dr. Scott Cawood, president of ModernThink, said after naming Paducah Bank The Best Place to Work, “Paducah Bank is a terrific representative for Kentucky as a great place to work, from their community involvement, engaged people, excellent leadership, or the fact that 100% of the employees are proud to work there, it is clear to me they have invested in creating a great organization where people want to work. They have a culture that is focused, energized, and worthy of distinction. Being a great place to work is not enough in and of itself to make any ModernThink Best Places to Work list. We also look at how well the organization performs in terms of productivity, communication, respect, and alignment—its overall ability to get things done. It is clear from the data we collected from Paducah Bank that it is not only a great place to work, but also a great place to bank!”

According to the latest FDIC report, Paducah Bank is the market leader in deposits making it the largest deposit bank in McCracken County. Paducah Bank is the community’s only remaining locally-owned bank.

In Honor of H.E. “Gene” Katterjohn

GeneKatterjohn“The Board of Directors of The Paducah Bank and Trust Company was delighted to name the bank’s new Operations Center in honor of H. E. ‘Gene’ Katterjohn for his devoted commitment and service to Paducah Bank and our community,” Joe Framptom commented at the ribbon cutting of the bank’s new facility on Jefferson Street.

“Gene has served on the Bank’s Board for 50 years, first as vice chairman from 1962 to 1973 and then as chairman until 1988. He has been involved in virtually every major decision of the bank, from the selection of bank presidents to the instrumental move of the bank’s main office from Broadway to the present facility on Jefferson Street. Gene was also a member of a group who worked in 1983-84 to ensure the bank would remain an independent community bank.”

Mr. Katterjohn has been active in the Paducah community throughout his lifetime. He has served on the boards of Paducah Water Works, Growth Inc. and the McCracken County Convention and Visitors Bureau, and as an Elder of the United Church of Christ (UCC). Mr. Katterjohn, along with Owen Cleaners, sponsored the Alben Barkley, Irvin Cobb and horse watering fountain murals on Paducah’s Floodwall, and he was one of the citizens responsible for the relocation of the Turner Fountain located between 24th and 25th Streets on Jefferson.

During an official ribbon-cutting and dedication ceremony in January this year, Chairman and CEO Joe Framptom said that the property had operated as a tire business and then as a transmission business. In commenting to Gene’s family and friends, Framptom noted the similarities of the businesses—neither of the former businesses applied the shiny paint and wax to vehicles, but worked behind the scenes to enhance the vehicle’s efficiency and operation. The Operations Center shares that similarity—the combination of five departments (deposit operations, loan operations, data processing, IT department, and phone center) creates efficiencies that will support the bank’s customers for many years to come as well as provide much needed space for future growth at the bank’s main office.

“It is very fitting and appropriate that such a facility be named in honor of a gentleman who has worked quietly behind the scenes in the bank and community to affect positive change and that he continues to be recognized as a leader for his successful efforts,” Framptom concluded.

“I was overwhelmed to learn that the bank was going to name the building after me. It was a complete surprise. I started serving on the board in 1957. I was chairman for 15 years and vice-chair for 11 years prior to that. I stayed on the board until I resigned on my 80th birthday. I’ve always had a vested interest in seeing Paducah succeed and I still do.” —H. E. “GENE” KATTERJOHN