SCAM ALERT: We have received notification from a gentleman who is not a customer and does not live in our area. He said he received a call and his caller ID said Paducah Bank. He said the person asked him several personal questions and he hung up. He called the number that was on the caller ID and it did lead him to us. We would never call you to ask your personal information. This technique is called spoofing.
What is Caller ID spoofing?
- Caller ID spoofing is the process of changing the Caller ID to any number other than the actual calling number.
- Caller ID spoofing happens when a caller knowingly falsifies the info transmitted to disguise the number they're calling from.
- The number that displays on your Caller ID may look as though it's coming from a government agency, business, or even someone in your contacts list in an attempt to trick you into answering the call.
- If the caller's intent is to defraud, cause harm or scam you into providing info you may not otherwise provide over the phone, the spoofing is illegal.
- If no harm is intended or caused, the spoofing is not illegal. Some people may have legitimate reasons to hide their info, such as a law enforcement agency or a doctor's office.
What to do if you experience spam calls
- Don't give out any personal info. Identity thieves often pose as representatives of banks, credit card companies, creditors, or government agencies to get account numbers, SSNs, mother's maiden names, passwords and other identifying info.
- End the call immediately then call the phone number listed on the account statement / website of the company or government agency to determine if the request is legitimate.