We were alerted by several customers that they received phone calls from what looks like bank’s phone number (270.575.5700). Each time, the person identified themselves as someone representing Paducah Bank. He tells them that their debit card was compromised. He then asks for the customers online banking log-in information and tells them they have five minutes to change their password to stop the charges. He says the charges are from Target and Wal-mart.
This is a SCAM.
He is trying to trick customers into giving log-in information so he has the ability to move money from their account. The Caller ID feature is sometimes manipulated by spoofers who masquerade as representatives of banks, creditors, insurance companies, or even the government.
You may not be able to tell right away if an incoming call is spoofed.
• Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.
• Don’t be pressured into giving personal information.
• If you get an inquiry from someone who says they are with Paducah Bank seeking personal information, hang up and call us