Paducah Bank Announces New Merchant Services Program


Businesses of all sizes and industry types benefit from the multiple options offered through this program  

 Paducah Bank has partnered with Merchant’s PACT to offer businesses of all sizes and industry types a variety of secure, reliable solutions from multiple processing platforms. Through this partnership, businesses receive: protection against pricing increases and billing errors, quarterly audits to ensure pricing is accurate and stays in place, PCI compliance validation support, gift card acceptance, and processing that is reliable, safe, and secure with 24/7 support.
Paducah Bank can now help any business with its processing needs and can cater to each business’s unique requirements. Businesses can save money by retaining their existing processing solution through merchant processing renegotiations or transitioning to a new processing solution. Customers have the ability to accept card payments in person, online, or on the go. 
Additional benefits of this program include: merchant pricing and solution expertise, customized solutions, superior customer service, proactive communication, and continuous savings.
“In partnering with Merchant’s PACT, Paducah Bank is able to provide outstanding merchant service solutions within our line of business banking products, with personal attention to detail and to customer needs,” said Gale Hatton, Paducah Bank Vice President and Manager of Commercial Deposit and Treasury Services. “Not only is Merchant’s PACT an expert in the payments industry with a wide array of product offerings, but their unique approach to customer care and support allows them to stand out among other providers.”
Chris McNulty, President of Merchant’s PACT, said “The Merchant’s PACT model is built on providing transparency and great advice and service that is always in the best interest of our clients. We want to see businesses save money and get the right solution so they can grow and expand their business.”
For more information on how Paducah Bank’s Merchant’s PACT team can help you, please visit or contact [email protected].
About Paducah Bank
Paducah Bank is an award-winning, locally owned bank with banking centers in six locations in Paducah and Louisville and employs more than 130 people. Paducah Bank received a 5-star rating from BauerFinancial, the nation’s premier bank rating firm. In June, Paducah Bank was notified that it had earned the highest rating that BauerFinancial awards! The bank has earned this 5-star rating for 44 consecutive quarters! The bank also received the distinction of exceptional performance bank, a status reserved for banks that have earned Bauer’s highest rating for 10 consecutive years! Paducah Bank was named the Best Place to Work in Kentucky among medium-sized companies in 2006. In 2008, the bank was chosen by the Wall Street Journal as one of the nation’s Top 15 Small Workplaces and was named Best Bank in the Paducah Sun Readers’ Choice Awards from 2012-2020. They have also won the Louisville Mayor's Worksite Wellness Award numerous times. For additional information, visit
About Merchant’s PACT
Merchant’s PACT is an independent payments advisory company with deep expertise in the pricing dynamics, product solutions, and contract terms and conditions of the payment processing industry. They advise businesses, financial institutions, software developers / ISVs (Integrated Software Vendors), payment facilitators, and Independent Sales Organizations on all things related to payments. Their managed services include auditing, portfolio analysis, contract negotiations, management, sales, oversight, growth, and protection of merchant services programs. They utilize their knowledge and relationships to ultimately help financial institutions and business owners gain control and transparency of their processing relationship. For additional information, visit: