Visa debit card holders are currently experiencing difficulties using their cards at retail locations. The issue is widespread and affecting card holders of other financial institutions as well as Paducah Bank. Paducah Bank customers can still use Paducah Bank ATMs and AllPoint surcharge-free ATMs for cash. Additionally, Paducah Bank customers can visit any of our branches to perform an in-person withdrawal or to have temporary checks printed at no cost.
We will keep you updated as we learn more. As always, please feel free to call us if you have additional questions or concerns at 270.575.5700
UPDATE 8.25.15 - Visa debit card holders continue to experience difficulties when using their card as a PIN transaction. However, transactions processed as credit or signature-based should process without issue.
UPDATE 8.25.15 @ 1:10 PM - The issue affecting Visa debit cards has now been resolved. All debit card transactions including PIN based retail transactions should process normally. If you should continue to experience denials, please do not hesitate to contact Paducah Bank.