New Card On/Off Tool

An exciting new feature has been added to the Paducah Bank Mobile and Internet Banking services! Our customers now have the ability to turn their debit cards off and on via their mobile app or Internet Banking. This is a great tool to use if your card is lost or stolen. It’s as easy as clicking a button and your card is instantly deactivated until you decide to turn it back on.  Our personal bankers can see your card’s status and turn it off and on just as easily in case you forgot that you turned your card off. Your pre-authorized automatic payments through your debit card will still process as normal even if the card is turned off.

You will need to download the latest mobile app update to use this tool on your mobile device. On Internet Banking, you will now see a link in the top right corner called “Card Management” that will allow you to manage the off/on feature for all of your debit cards. As always, if you have any questions or need help using this new feature, please give us a call at 270.575.5700. We are happy to help!